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2 were dead but 6 alive
Hello Amy. We're so sorry to hear that.
We have a 100% live arrival guarantee and you are always covered. Just reach out to us with a quick picture so we can take care of you.
Thank you.
Wonderful customer service!!! My plants were shipped then stuck in New Jersey post office for 5 days. Aquaticmotiv.com quickly replied to my email and called the post office to get my order moving. My plants arrived healthy and green even after a 9 day ship from USPS. Aquaticmotiv.com was very helpful and even offered to replace my plants if they did not arrive healthy. I highly recommend them for any aquatic plant needs!
The plants came in very strong and healthy, beautiful shades of greens and a little bits of red. I will definitely be ordering more !
I don't understand it. My tank is super healthy, I have other snails that are thriving but both that I bought from you passed away shortly after I received them. Super sad because I was very excited about them.
Hello, thank you for the review. We're really sorry to hear that your snails passed shortly after you got them. Please, feel free to reach out to us if you encounter any issues. We're always here to help. Thank you.
info@aquaticmotiv.com
973-330-0006
Healthy Beauty plants!!! Recommend!!! I will buy again!
