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I received the order relatively quickly, in like 3-4 days. The snails arrived wrapped in wet paper towel. I wasnt sure how to acclimate them as such, so I added aquarium water slowly over 2-3 hours. Several of them did seem attached to the paper towel when i unwrapped them and added to the tank. Unfortunately, they were all dead. I dont know if i didnt acclimate them right or there was something about the tank but that is what happened. I didnt contact the seller because they were already in the tank. They are really cool looking and I'd like to get some more but not sure if the shipping or the water is the issue or what.
Hi Kevin. Sorry to hear you had an issue. Usually when they are attached, it means that they are alive. Even after putting them in the tank, you can always reach out to us. We're always ready to help and will do our best to resolve any issues or provide information so you are succesful at keeping them. You can contact us via email at info@aquaticmotiv.com or call our store at 973-330-0006. Thank you.
Received this plant about 2 weeks ago. I ordered 3 and now I have 11...multiplies very quickly. Very pleased.
Very, very impressed with this company. The plants were packaged with great care. The pink just pops with the pink color. Order plants about a year ago from Kentucky and my tank had to be torn down due to the infestation of ramhorn snails. I was very nervous about ordering plants online, but am so grateful I found this company.
Got this to replace the original leaking CO2 ART bubble counter on the elite regulator. It’s perfect, and it doesn’t leak!