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All three of them were dead, idk what happened. I ordered them on the first and they got here on the 13th. It was probably something to do with the mailing system. I ordered plants on the first too and they came in on like the 10th. Though the plants were delivered to my door while the snails were put into the metal mailbox. That probably had something to do with it :p. Sucks
Hello. We're very sorry to hear that!
If there are any issues upon arrival, please reach out to us. We have a 100% live arrival guarantee and we're happy to provide a replacement for you right away.
Thank you.
Snails arrived fast and in perfect condition. Super healthy and large. After being introduced to the tank they borrowed into the gravel and stayed there until the next day, likely due to stress from travel. Since then (two weeks now) they've been hard at work cleaning up dead plant debris on the tank floor and had it 90% clean in the first three days of zooming around. Still very much thriving. This is my third or 4th order in the last year, always highly satisfied. Nerites I ordered last year still thriving and have kept my tank algae free. 65 gallon planted tank with peaceful tetras, danios and snails, tank is fully self sustaining. All I have to do is refill evap water and throw in a wondershell now and then. Zero maintenance since outside of that since last fall.
The only issue I had was it took a while to be delivered. My fish are beautiful and everything is doing great. I will order again for sure.