They arrived on time, adapted to my water great and had little of the dreaded crypt melt, even had inches of new growth in 2 weeks
2 out of 3 DOA and policy is to take pictures of unopened package. I didn’t know they were doa until I opened the package and the instructions to take pic was also in the box. I couldn’t read before the box was opened. Shipping through the usps guarantees long timeline. I would have paid for ups or fedex if given the option. Not happy!
They all arrived alive, and they came in good packaging and as soon as they acclimated they began to move around as soon as they were set in the tank! Will purchase from them again.
3 of the 5 never moved so we ended up finding some at a store close by.
Ordered right before a heat wave so shipping took 3-4 weeks. All snails arrived alive and very active once put in the tank. Will definitely be ordering again.