The shipping was late, by no fault of the seller. The seller expedited the shipment correctly, USPS had other ideas. Even though the plants arrived late, they were still healthy and nicely packaged. So far they're doing great!
The free plants sent with the order were the only ones to die in shipment. Water lettuce can be weird, and I don't love it in my tank anyway. Overall, the seller has great plants, great customer service, and I'm happy with what I paid for. Will buy more plants, for sure!