I loved everything! Every plant was healthy and vibrant!
Showed up dead
Hello. Thank you for your review.
We sincerely apologize for this inconvenience. If there are issues with an order, please feel free to reach out to us at any time. We have a 100% live arrival guarantee and you are always covered - all we need is a quick picture of any issues upon arrival and we got you covered. Thank you.
Never even received the light and all the plants/ snails were dead on arrival
Hello. Thank you for your review.
We sincerely apologize for this inconvenience - we noticed that your order arrived 18 days ago and there was no communication regarding any issues :( If there are issues with an order, please feel free to reach out to us at any time. We have a 100% live arrival guarantee and you are always covered - all we need is a quick picture of any issues upon arrival and we got you covered. Thank you.
All three snails are alive. They came packaged very well. Thanks so much! :)
Shipping was hassle free I ordered a couple days later I had the plants at my door, all looking great.