I emailed and called twice and no return response 😢. I would like my orange mystery snail replaced and I also would like to order two anubias nana plants. But until someone reaches out to me I’m not going to order two plants. I hope I hear back from someone. The snails arrived VERY HOT. The inside of the box, the paper towels they were wrapped in and even the ice pack were all very hot. I’m surprised all three didn’t perish 😢.
Plants and snails were received in excellent condition. They looked great! I also had a question about my order and was greeted with outstanding customer service. I will be buying from them! I'm very pleased
Aquaticmotiv has to be one of the best dealers of Aquarium plants. I have been using them lately and I am so happy they have unbelievable quality plants at great prices great communication and quick shipping. I would highly recommend them.
Dead upon arrival. Disappointed
Hello. Thank you for your review.
Please know that snails may take up to 48 hours to adjust and start exploring. We recommend giving them some time after acclimation so they can adjust and start exploring. If you encounter issues, we have a 100% live arrival guarantee and you are always covered. Just simply send us a message so we're aware of any possible issues, and we'll take care of you. Thank you.