Aquaticmotiv has to be one of the best dealers of Aquarium plants. I have been using them lately and I am so happy they have unbelievable quality plants at great prices great communication and quick shipping. I would highly recommend them.
Dead upon arrival. Disappointed
Hello. Thank you for your review.
Please know that snails may take up to 48 hours to adjust and start exploring. We recommend giving them some time after acclimation so they can adjust and start exploring. If you encounter issues, we have a 100% live arrival guarantee and you are always covered. Just simply send us a message so we're aware of any possible issues, and we'll take care of you. Thank you.
Ordered august 9th paid an extra $16 for 1-3 day shipping. I attempted to contact to cancel my order last week because it still wasnt sent out. It got shipped out wednesday got here friday. I ordered 6 got 5 instead. They also werent marked live to be taken to my front door so they sat in my mail box. Not ordering from here again.
Hello. Thank you for your review.
As per our policy, we do not ship live animals during heat waves. As soon as it was safe, your snails were shipped. When you reached out, your order had already been processed. If there are issues with an order, feel free to contact us so we can assist you or so you can start a return if they are no longer wanted. Thank you.






